UROUNDER’S CLUB TERMS OF SERVICE
Date of last Update: 13th September 2019
These Terms and Conditions apply to you, and are binding on you, if you Participate.You must read these Terms and Conditions carefully in their entirety before checking the box for acceptance. By checking the box for acceptance during the registration process you confirm that you have read and agree to be bound by these Terms and Conditions. Whether you agree with the provisions of these Terms and Conditions, if you use the Service, including, but not limited to, initiating or making a purchase through the Service or submitting your details to us, you are bound by these Terms and Conditions in any event.ans the website located at https://www.uroundersclub.com, any other related sites operated by us and all subdomains, sub pages and successor sites thereof.
Content means text, graphics, user interfaces, visual interfaces, photographs, trade marks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Games and Platforms.
Customer Account means an account held by a Registered Customer. Fraudulent Conduct means any of the conduct described in clause 9.1.
Customer Funds means the aggregate value of funds held by URounder’s Club to the credit of Registered Customers including, without limitation: a) cleared funds paid by Registered Customers to purchase PP Chips; b) Prizes which the Registered Customer has chosen to leave unredeemed or for which URounder’s Club has yet to account to the Registered Customer; and c) any crystallized, but as yet, unpaid loyalty scheme or other bonuses.Game means any one or more game (s) available on the platforms. We reserve the right to add and remove games from the platforms at our sole discretion.Inactive Account means a Customer Account which has not recorded any log in or log out for a period exceeding 12 consecutive months.Participate means any of the conduct described in clause 3, including playing any Games or using our Website in any manner whatsoever.Payment Administration Agent means any related body corporate, affiliate, or third party we appoint to act as our agent, including but not limited to URounder’s Club or Supreme Union.Platform means a URL or mobile application belonging to, or licensed to, or used by URounder’s Club.Player or you means any person who Participates. Prizes means prizes won playing Games with PP Chips which are redeemable for cash in accordance with the Rules.Registered Customer means a person who has successfully registered an account with us in the manner described in clause 4 and the account is considered ‘open’. Service means the availability and provision of the Games and the Website that enables you to participate.PP Chips means Prize/Promotion Cash subject to the “PP Chip” Rules. We may give you “PP Chips” free of charge when you sign up to a Platform, as a bonus when you purchase in our shop or via each of our free alternative methods of entry as set out in the “PP Chip” Rules. You may win more PP Chips when you play Games.Website means the website located at https://www.globalpoker.com and all its subdomains, sub pages and successor sites.
2. LICENSING AND THE PROTECTION OF FUNDS
2.1. The online social game known as “URounder’s Club” is owned and operated by URounder LLC. All payments are processed by URounder LLC.
2.2. Funds equal to the aggregate value of Prizes which Registered Customers have chosen to leave unredeemed are held by URounder’s Club in accounts separate from its business account. This means that steps have been taken to protect such funds, but that in the event of insolvency there is no absolute guarantee that any Prizes which you have not yet redeemed will be paid to you.
3. YOUR PARTICIPATION RESTRICTIONS
3.1. You declare and warrant that:(a) you are over 18 years of age (or over 21 years of age in Estonia) or such higher minimum legal age of majority as stipulated in the jurisdiction of your residence and are, under the laws applicable to you, legally allowed to participate in the Games offered on the Platforms;(b) YOU DO NOT RESIDE IN, OR ACCESS THE PLATFORM FROM, THE STATE OF WASHINGTON IN THE UNITED STATES OF AMERICA;(c) you participate in the Games strictly in your personal capacity for recreational and entertainment purposes only;(d) you participate in the Games on your own behalf and not on the behalf of any other person;(e) all information that you provide to us during the term of validity of these Terms and Conditions is true, complete and correct, and you will immediately notify us of any change to such information;(f) money that you use to purchase from shop is not tainted with any illegality and, in particular, does not originate from any illegal activity or source, or from ill-gotten means;(g) you will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties’ participation in any of the Games and you will not use any software-assisted methods or techniques (including but not limited to bots designed to play automatically) or hardware devices for your participation in any of the Games. We reserve the right to invalidate any participation in the event of such behavior; (h) in relation to the purchase from shop, you must only use a valid payment method (or credit card, where applicable) which lawfully belongs to you; and(i) you will not intentionally lose your chips on purpose to benefit another player’s chip stack, often referred to as ‘chip dumping’
3.2. CHIP PURCHASES MADE FROM WITHIN THE STATE OF WASHINGTON IN THE UNITED STATES OF AMERICA WILL BE VOIDED AND REFUNDED, MINUS AN ADMINISTRATIVE FEE OF 10% OF THE TOTAL PURCHASES MADE BY THE PLAYER, IN ADDITION TO ANY CHARGES THAT MAY BE LEVIED BY THE BANK OR FINANCIAL INSTITUTION MANAGING THE AFOREMENTIONED REVERSAL.
3.3. It is a Player’s responsibility to ensure that their Participation is lawful in their jurisdiction. Any person who is knowingly in breach of this clause 3, including any attempt to circumvent this restriction, for example, by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by Participating through a third party or on behalf of a third party located in a jurisdiction where it is unlawful to Participate, is in breach of these Terms and Conditions. You may be committing fraud and may be subject to criminal prosecution.
ACCEPTANCE 3.4. By accepting these Terms and Conditions you agree that your Participation is at your sole option, discretion and risk. You will have no claims whatsoever against URounder’s Club or any of its partners, or respective directors, officers or employees in relation to any losses you incur.
4. Your Customer Account Single Account
4.1. You are allowed to have only one Customer Account on each Platform. If you attempt to open more than one Customer Account, all accounts you have opened or try to open may be canceled or suspended and the consequences described in clause 18.3 may be enforced.4.2. You must notify us immediately if you notice that you have more than one registered Customer Account on any one Platform.
Accuracy 4.3. You are required to keep your registration details up to date always. If you change your address, email, phone number or any other contact or personal information contact [email protected] in order to update your details. The name that you provide to us at registration must be identical to that listed on your government issued identification.
Inactive Customer Accounts 4.4. We reserve the right to deactivate your Customer Account if it is deemed to be an Inactive Account.4.5. If no transaction has been recorded on your Customer Account for 30 consecutive months, we will remit the balance of the redeemed value of the Prizes in your Customer Account to you or, if you cannot be satisfactorily located, at our discretion.
Closing of Customer Accounts 4.6. If you wish to close your Customer Account you may do so at any time by selecting the “Contact Us” link on the Platform and submit a request to close your Customer Account. The effective closure of the Customer Account will correspond with the termination of the Terms and Conditions.
4.7. If the reason behind the closure of your Customer Account is related to concerns about possible responsible gaming issues you must indicate this in your request to close your Customer Account. Our time-out and exclusion procedures are summarized at clause 8.4 of these Terms and Conditions and are set out in detail in our Responsible Social Gaming Policy.
4.8. You will be able to open your Customer Account again by sending a request to the Customer Support team. All requests for the re-opening of an account will be evaluated by our Customer Support and Compliance teams, which shall abide by strict
customer protection guidelines.
Discretion to Refuse or Close Accounts 4.9. We reserve the right to refuse or close a Customer Account in our sole discretion but any contractual obligations already made by us will be honored accordingly.
5. Games Rules
5.1. Games offered on the Platforms may have their own rules which are available on each Platform. It is your responsibility to read the rules of a Game before playing. You must familiarize yourself with the applicable terms of play and read the relevant rules before playing any Game.
Shop Purchases 5.2. If you use a credit/debit card, online wallet and/or a financial/bank account to make a shop purchase, the account/card holder’s name MUST be the same as the name you used when registering your Customer Account. Should the name you registered on your Customer Account and the name that appears on your credit/debit card, online wallet and/or financial/bank account differ in any way, your Customer Account will be immediately suspended. Should your Customer Account be suspended, we recommend that you contact [email protected] for details regarding our verification process.
5.3. We reserve the right to request documents and information to verify the ownership of the credit/debit card, online wallet and/or a financial/bank account from which you make purchases.5.4. You agree that we and/or our Payment Administration Agents and payments facilitators may store your payment information (e.g. card number or token) to process your future purchases. By accepting these Terms and Conditions, you authorize URounder’s Club and/or our Payment Administration Agents and payments facilitators to store your payment credentials in compliance with applicable payment processing regulations.5.5. URounder’s Club begins processing a payment for the purchase when you click on the “Place Order” button.
Void Games 5.13. We reserve the right to declare Participation in a Game void, partially or in full, if, in our sole discretion, we deem it obvious that there was an error, mistake, misprint or technical error on the pay-table, win-table, minimum or maximum stakes, odds or software.
Final Decision 5.14. In the event of a discrepancy between the result showing on a Game or Platform and the server software, the result showing on the server software will be the official and governing result.
6.1. All promotions, including contests, special offers and bonuses are subject to these Terms and Conditions, and to additional terms that may be published at the time of the promotion.
6.2. In the event and to the extent of any conflict between these Terms and Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions will prevail.
6.3. URounder’s Club reserves the right to withdraw or modify such promotions without prior notice to you.
6.4. If, in the reasonable opinion of URounder’s Club, we form the view that a Registered Customer is abusing any promotion, to derive any advantage or gain for themselves or other Registered Customers, including by way of Fraudulent Conduct we may, at our sole discretion, withhold, deny or cancel any advantage, bonus or Prize as we see fit.
6.5. Without limiting clause 10.4, you confirm that you grant URounder’s Club an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use in whatever way we see fit, and without further acknowledgment of you as the author, any Content you post or publish as part of a promotion, contest or competition.
7. Redemption of prizes Payment Methods
7.1. Subject to these Terms and Conditions:(a) Prizes shall be paid to the financial account or online wallet from which you made purchase; or(b) if this is not technically possible, then to an alternative bank account you nominate.
7.2. We reserve the right to require the use of the same payment method for redemption of Prizes as was used to make purchase, or a specific payment method at our discretion.Verification Checks
7.3. You agree that we are entitled to conduct any identification, credit and other verification checks that we may reasonably require and/or are that required of us under applicable laws and regulations or by relevant regulatory authorities.
7.4. Until all required verification checks are completed to our satisfaction:(a) any request you have made for redemption of Prizes will remain pending; and(b) we are entitled to restrict your Customer Account in any manner that we may reasonably deem appropriate, including by suspending your Customer Account
7.5. We will carry out additional verification procedures for any cumulative or single redemption of Prizes exceeding USD $2,500 or equivalent and reserve the right to carry out such additional verification procedures in the case of a request to redeem any lower amount. Additional verification procedures may, for example, include requests for and our examination of copies of your identification documentation (including photo identification) such as a passport and proof of your address such as a utility bill.
7.6. Where any identification, credit or other verification check we require cannot be competed to our satisfaction because you have not provided any document we request from you in the form that we require within 30 days’ of the date the document was first requested, then we are under no obligation to continue with the verification check and may in our sole discretion deactivate your Customer Account.
7.7. Players who request the redemption of Prizes held in a terminated or suspended account should contact Customer Support by emailing [email protected]
Credit Checks 7.8. URounder’s Club reserves the right to run external verification checks on all cardholders with third party credit agencies on the basis of the information provided on registration.
Limits and Fees 7.9. We reserve the right to charge fees for processing the redemption of Prizes to you and to set a minimum redemption request amount of USD $50.
7.10. We reserve the right, in our sole discretion, to limit each Participant’s redemption of Prizes to USD $10,000 per day.
Your Responsibility for Prize Redemptions and Accuracy of Details
7.12. It is your sole responsibility to ensure that your financial institution will accept payment of Prizes from us into your bank account. URounder’s Club has no obligation to check whether your financial institution will accept transfer of Prizes from
us to your nominated bank account.
7.13. Subject to clause 7.14, we will not pay Prizes into an account or online wallet which does not match the name you provided when registering your Customer Account.
7.14. We will pay Prizes into a joint account or joint wallet only if one of the names on the joint account or joint wallet matches the name you provided when registering your Customer Account and all verification checks we require concerning you and the other account holder are completed to our satisfaction. For the avoidance of doubt, if either joint account holder does not satisfy our verification requirements, as determined solely at our discretion, we will not pay Prizes into the nominated joint account.
7.15. Where you are required to provide the details of your financial institution, bank account or online wallet, you agree that you are solely responsible for the accuracy of those details. You further agree that, where the details you have provided are not accurate, and we have processed the payment of your Prize using the details you have provided, the redemption of that Prize is complete and we cannot and are not required to reverse or reissue the payment of that Prize.
7.16. You acknowledge and agree that, if your financial institution will not accept transfer of Prizes from URounder’s Club or where your bank account or online wallet does not meet the requirements in these Terms and Conditions:(a) you will be required to nominate an alternative bank account for the payment of Prizes;(b) there will be delays in the processing of your Prizes; and(c) if you are unable to nominate an alternative bank account which meets the requirements set out in these Terms and Conditions within 60 days of a request from us to do so, URounder’s Club is not obliged to transfer the Prizes to you and may in its discretion deem the Prizes to be void.
Currency 7.17. Direct bank transfer payments are executed in USD. It is a Player’s responsibility to ensure that their nominated bank account can accept transactions in USD.
Timing and Frequency for Payment 7.18. We process requests to redeem Prizes in the order in which they are received. Our goal is to process your request as soon as practicable.
7.19. We will only process one Prize redemption request per Customer Account in any 24 hour period and 72 hours from the last successful deposit.
7.20. You acknowledge and agree that it may take up to 10 business days to process the payment of redeemed Prizes into your nominated bank account.
7.21. Payment of Prizes may experience delays due to our identity verification process and certain payment methods will require additional verification at time of redemption.
7.22. Prizes of over USD $10,000 may require a longer processing time than usual due to bank clearance and security and fraud checks and may also be paid in more than one lump sum. This may add up to 7 days to the normal processing time but is dependent on the circumstances of each individual case.
7.23. Without limiting clause 7.8, Players can request any amount of Prizes to be redeemed, however we reserve the right to pay Prizes in smaller increments over a number of days until all of the Prize has been paid.
Payment Administration Agent 7.24. You acknowledge and agree that we may in our sole discretion, from time to time, appoint one or more Payment Administration Agents to accept or make payments (including merchant facilities) from or to Players on our behalf.
7.25. A Payment Administration Agent will have the same rights, powers and privileges that we have under these Terms and Conditions and will be entitled to exercise or enforce their rights, powers and privileges as our agent or in their own name. In no event shall we be liable to any Player for any loss, damage or liability resulting from the Payment Administration Agent’s negligence and/or acts beyond the authority given by URounder’s Club.
Expiry and Forfeiture 7.26. PP Chips in URounder’s club are only valid for 90 days from the date you last logged on to your Customer Account and will thereafter automatically expire.
7.27. PP Chips may be forfeited if a Customer Account is deactivated for any reason, or at our discretion.
Updating Payment Details 7.28. Updating or adding additional payment details for the sole purpose of redeeming Prizes may only be done by contacting [email protected]
Refused Prizes 7.29. If you refuse to accept payment of Prizes made to your nominated bank account by URounder’s Club, you must refuse the amount in its entirety. Where you refuse to accept payment to your nominated bank account more than twice in any 3 month period, URounder’s Club reserves the right to suspend your Customer Account to undertake investigations to ensure that the Platforms are not being used as a vehicle for fraudulent activity.
Mistaken Credits 7.30. If we mistakenly credit your Customer Account from time to time with Prizes that do not belong to you, whether due to a technical error, human error or otherwise, the amount will remain URounder’s Club property and will be deducted from your Customer Account. If you have been credited funds that do not belong to you before us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify Customer Support by using the “Contact” link on the Platform without delay.
Records 7.31. It is the responsibility of the card or account holder to retain copies of transaction records and these Terms and Conditions as updated from time to time.